Insurance Reimbursement Process
Dear Participants, and Parents/Guardians,
We hope this message finds you well. As part of our commitment to providing exceptional care and support, we want to ensure that our self-pay patients have the necessary information to manage their healthcare expenses effectively. This includes understanding how to submit superbills and generated receipts of care to your insurance company for out-of-network reimbursement.
How to Submit Superbills for Out-of-Network Reimbursement
Receive Your Superbill
At the end of each week of care, you will receive a superbill or a generated receipt detailing the treatment rendered. This document includes all necessary information such as diagnosis codes, procedure codes, and payment amounts.
Review the Superbill
Carefully review the superbill for accuracy. Ensure that your personal information, diagnosis codes, and procedure codes are correct. If you notice any discrepancies, please contact our office immediately for corrections.
Submit to Your Insurance Company
Contact your insurance company to understand their specific submission process for out-of-network claims. Most insurance companies will require you to mail or electronically submit the superbill along with a claim form.
Fill out the required claim form from your insurance provider. Attach the superbill and any other required documents as specified by your insurance company.
Follow-Up
After submitting your superbill and claim form, follow up with your insurance company to confirm receipt and to check on the status of your reimbursement claim.
Keep copies of all submitted documents and any correspondence with your insurance company for your records.
Please be aware that we do not
Understand Reimbursement
Reimbursement amounts and timelines vary by insurance company and policy. It's important to understand your insurance plan’s out-of-network benefits and reimbursement policies. Your insurance company can provide you with detailed information about what to expect.
Using Reimbursify.com
What is Reimbursify?: Reimbursify is a user-friendly platform that simplifies the process of submitting out-of-network insurance claims. It allows you to quickly file claims and track their status online or via a mobile app.
How to Use Reimbursify: Simply upload your superbill and follow the guided steps to submit your claim. Reimbursify will handle the rest, ensuring your claim is sent to your insurance company and providing updates on the status of your reimbursement.
Benefits: Reimbursify saves you time and effort, making the reimbursement process more efficient and less stressful.
Important Tips
Keep Organized Records: Maintain a file of all superbills, receipts, and correspondence with your insurance company.
Stay Informed: Regularly check with your insurance company about the status of your reimbursement claims and any potential issues.
Ask for Help: If you have any questions or need assistance with the reimbursement process, please do not hesitate to contact our office. We are here to support you.
Disclaimer
Please note that the information provided in this document is intended as a guide and is not a guarantee or promise of reimbursement. Each insurance company has its own policies and procedures, and we cannot guarantee the outcome of any claim submission.
We hope this information helps you navigate the process of obtaining out-of-network reimbursement from your insurance company. Our goal is to make your experience as smooth and stress-free as possible.
Thank you for your trust in our services. We look forward to continuing to provide you with the highest level of care.
Thank you,
Maleigha Myers, LCSW, Clinical Director
Josh Gotlib, LPC, CADC III, Founder & Executive Director
